If your TV is on a stand, table, shelf, or cabinet, a soundbar can be placed just below the TV. Push the Mute button on your TV remote. In that case, moving the sound bar is … The sound bar is blocking the IR sensor of the TV. The remote control of the TV may stop working if the sound bar is placed in front of the TV. 2. Free from wires, the speakers use Bluetooth technology to connect and playback audio coming from your compatible TV or smart device. Your options are threefold. It will work but it's unsightly. TV and soundbar purchase must be on the same receipt/transaction.Show Less *Qualifying TVs: 55"+ 2019 QLED and 7/8 Series UHD TVs. What are my options to turn this TV on with the comcast remote? Placing the sound bar too close to the TV may block the IR signal. A perfect match for your QLED TV, the Samsung True Dolby Atmos & DTS:X Soundbar elevates your home theatre’s sound and fills your room with booming, punchy bass. TV is XBR750 purchased last month Make sure the sound on your TV isn't muted. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well. If this model TV doesnt have the same port I'd like to know what Samsung had outlined as the alternative to support such a setup. You'll need to measure the height of the soundbar versus the vertical space between the stand and the bottom of the TV to make sure the soundbar doesn't block the screen. Turn on the TV and Soundbar. Savings via instant rebate. The tv remote doesn't do anything at all, cannot access the menu, tools, etc. I turn on the tv manually and use my cable remote to change channels but that is all it will do which tells me the remote from the cable box is fine. You want to be sure the TV is not muted. 1) Use a bigger piece of tape. I know i could get a RF remote, but i would only be using it for my TV and thats a waste of money. A display on screen should show if the TV is now muted, or not. All my AV components are visible to the viewer, but my center channel speaker is right in front of the Samsung TV's remote control sensor. CONNECTIONS TV SOUNDCONNECT You can enjoy TV sound through your Soundbar when it is connected to a Samsung TV that supports the TV SoundConnect function. Qualifying soundbar models: HW-Q90R, HW-Q80R, HW-Q70R, HW-Q60R, HW-MS650, HW-R650. There isn't an option to move the soundbar. Press the button on the main unit’s right side or the SOURCE button on the remote control to select the TV mode. Several people have tried taping over where the sensor is, but as it's mounted away from the front of the unit some of the IR signal seems to get in and trigger the sensor. Free store pick up or Australia wide delivery My soundbar location is blocking my ability to power on my TV with both my Comcast remote and the Sony remote that came with TV. 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