The sports-video section was shockingly devoid of any soccer content, but what the IFE lacked in the Italian national pastime it made up for in another, perhaps less-known area of Italian excellence: space exploration. They were tight. Why not make a quick announcement immediately after dinner? The smartly dressed flight attendants were largely absent other than at meal times, and were polite but offered no personalized welcome or attention. (The Americano I requested out of curiosity proved that my seatmate’s concerns were justified.). With that taxpayer money backing up the airline, there is (so far) little risk of being stranded because Alitalia isn’t paying its fuel bills. It was too slow even for the Speedtest app to calculate download and upload speeds. , because of privacy laws and security issues. It’s even nicer when you check LinkedIn on your phone as the plane’s doors close and see that you’ll be crossing the ocean under the command of the airline’s chief A330 pilot, a captain with 20,000 hours of flight time. Hope you guys like it. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. After going bankrupt, the airline actually expanded its long-haul fleet, leasing that stretch-model 777 at a. of a million dollars a month. I landed in Rome with 25 minutes delay at 8.15, departure of next flight was at 8.55, and Alitalia decided to rebook me instead of trying to help me getting to the flight in time. In addition, the bi-monthly entertainment program may not be available on the 1st day of the month. Afterwards we were also offered a coffee and a salty snack. It’s a big airport. It was blissfully quiet and the warm pizza slices on offer at the buffet were excellent. seating comfort as expected. Nice two-seater seats that came with Passenger Care Kit which includes socks, eyeshade, earplugs, dental kit, comb. This post contains references to products from one or more of our advertisers. 1. The Wi-Fi wasn’t fast enough to do anything more than text. ALL RIGHTS RESERVED. Had I bought my ticket on Delta.com to fly the same flight on Alitalia, I would have earned far fewer qualifying dollars. If the airline that two bankruptcies couldn’t kill is still there the next time I need to fly from the US to Italy, I will consider flying its premium economy again. The priority line for business, premium economy and passengers with elite status was clearly marked in SkyTeam’s signature red, indicating SkyPriority lines. Take advantage of dedicated check-in desks, to check in two free items of luggage weighing 23 kg, and priority boarding. But I’ll bring a tablet loaded with movies or a book, because that screen is, frankly, painful. Related: The Best Credit Cards for Airport Lounge Access in 2019. Washington Dulles – Rome Fiumicino. These textures are intended for the FS Painter Airbus A330 model, a native fsx/p3d payware package available from SimMarket. That’s because tickets bought on and flown on Delta partner carriers earn qualifying dollars as a percentage of distance flown. Casa Alitalia is also a good place to do some planespotting. Alitalia has a unique business class product that has recently become more refined following Etihad’s investment in Alitalia’s business and offers a soft product that is among the best available for Transatlantic flights. 2. I settled on a paid round-trip flight to Frankfurt via Rome, with business class on the outbound and economy on the return for $1,723.We booked using The Platinum Card fr… Breakfast was served as we overflew the middle of France, 75 minutes from landing. they opened the gate but suddenly when all passengers were goring to take the airplane, they stopped the queue and we had to wait for more than 45 minutes! A very polite agent told me — switching from Italian to English midsentence — that the site was “out of fashion.” What? Disappointingly, only bottled yogurt and a croissant were offered. he had to eat pill but he couldn't . These were never ordered by Alitalia. Schooled by my earlier caffè americano mistake, I ordered an espresso, a sound idea. I had better luck with the excellent music section, an eclectic mix of around 100 CDs presented with pithy and informative blurbs, obviously the work of a savvy music writer. Only later did I notice that the scratch card was valid until May 31, a week before my flight. While still on the ground I decided to go to the lav to change into pajamas. With Premium Economy, discover a new way to fly: exclusive benefits on long haul international flights, on A330 and B777 aircraft, with an Economy ticket. I only noticed three classes on flight: first class, premium economy, and economy. With no crew staffing the galley, I could also roam at will, inspecting the coffee maker (espresso on the left, standard coffee on the right.). See, I still managed to get Delta SkyMiles credited, The Best Credit Cards for Airport Lounge Access in 2019, Jordan Aviation could launch US flights with a former Emirates plane, How pilots keep their skills sharp during COVID-19 downtime, You can now add select Chase business cards to Apple Pay, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. The new Economy Class product includes extensive in-flight entertainment (IFE) and connectivity upgrades. I also got a bonus for being a Platinum Medallion member, bringing my total haul of SkyMiles to 9,838, worth $118 at our current valuations. Trying to check in online or in the Alitalia app resulted in constant errors. 3 Rows 14,15,16. Alitalia (AZ) is the national airline of Italy. After dinner, the usual trays with tea or coffee were presented. This morning I try Alitalia Transatlantic for the first time in Premium Economy which boasts the same cabin as Air France. Premium economy, a separate class between biz and coach, offers legroom akin to domestic first class in the US and wider seats than economy, but not the lie-flat beds and personalized service found in business. You also need qualifying spend to make an elite tier, and this flight got me $1,283 in those Medallion Qualifying Dollars, or 30 percent of the miles flown. We'd received notification to upgrade our seats thru Alitalia a week before flight (premium economy & First Class). they also didn't let the passengers to deliver their carriers with their luggage so there was no space in the airplane and we had to hug our stuff during the whole of the flight !! It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. (My devout seatmate would have been happy to know that he was once selected to fly the Pope). and we had to stand. with pithy and informative blurbs, obviously the work of a savvy music writer. During flight, it’s separated by heavy curtains from the economy section behind and the galley in front. Today I'll be showing my brand new Alitalia aircraft which I've been wanting for days. Either $5 or 5% of the amount of each transfer, whichever is greater. You can reasonably expect it to continue flying through 2019. My choice came down to beef or pasta, described vaguely by flight attendants. Alitalia A330-200 aircraft feature a three-class cabin configuration: the Business Class cabin, the private Premium Economy cabin, and the refreshed Economy Class cabin. BEST FOR: Convivial service, great food and wine and a comfortable overnight PRICE: Roundtrip Magnifica class fare started at $10,830 FLIGHT TIME: 8 hours 45 minutes Send in your review! I’d place the food quality in the top 20% of carriers I’ve tried this year. And where was Lollo off to on a long-range DC-8? Attention to aesthetic detail. Alitalia does not have mood lighting and the cabin is exceptionally dark – not so … Between the pizza, the soda, the midrange but solid Italian wines, the prosecco and the ample selection of Italian newspapers, the Italian atmosphere was done right. I fly from Rome-Chicago, and I am wondering if this plane is as good as Alitalia says it is. I liked the unobtrusive service that maximized sleep time, but expected a marked differentiation from economy. Aviation and film buffs would appreciate detailed captions: Where was Moore coming from, in full James Bond mode, on a Douglas DC-9? Flight in Premium Eco Boeing 777-200ER. Fares are round-trip per person in Premium Economy Class and for travel on Alitalia flights and include government taxes/fees and carrier-imposed charges. Alitalia has long marketed itself as the airline of the dolce vita lifestyle, with inconsistent success. Received two rounds of drinks (prosecco, juice, water) and also newspaper offering within first hour and half of flight. Charging was also available via the USB plug under the IFE monitor. We paid a cash fare of $1,309 for the return ticket and put the fare on the Platinum Card® from American Express, which earns 5x Membership Rewards points on airfare booked directly with airlines or American Express Travel. A minimum stay of Saturday night is required; a maximum stay of 12 months is permitted. Alitalia flight was delayed due to incoming flight being delayed from their departure location (scheduled departure time 4:15pm). The Casa Alitalia lounge is usually not my first choice when flying SkyTeam carriers out of JFK’s Terminal 1; the Air France lounge next door is better, although it’s been known to turn away partner-airline passengers on occasion. The aircraft is configured in a three class layout and is the first Alitalia aircraft to feature the new premium economy Classica Plus class and a completely updated Magnifica business class. I ate the cost, but that interaction did not go into the positive column. I was in seat 9J, in a block of two seats, ideal if you’re traveling as a couple, which I was not. Wines were the same midrange bottles available in the lounge. This site does not include all credit card companies or all available credit card offers. That big jet is another of Alitalia’s bizarre incosistencies. Premium economy on Alitalia A330s is in a comfortable 2-3-2 layout in a cozy, intimate cabin. A genuine four-course meal that left me satisfied – well done, Alitalia. good service. Alitalia has a mixed reputation, which my experience with the airline confirms: Its cabin crews can be a delight or occasionally downright rude, but on AZ603 that day they were neither, and delivered an efficient if minimalist crew-interaction experience. What airline has been bankrupt since 2017, but keeps flying thanks to government loans and might even end up getting an investment from Delta? Alitalia refreshed their business … Food for premium economy/economy came after first class. Travel period: all year. And it wasn’t free after all; a bill for $2 appeared in my email after the flight. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The bathroom was just in front of the premium-economy section, ensuring it was shared only passengers in that cabin. This flight in premium economy from New York JFK to Rome’s Fiumicino airport was the return leg of a round trip from Italy to the US. Alitalia A330 approaching the threshold of Runway 6L, Toronto-Pearson. Terms apply to the offers listed on this page. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. Yet it had no money to replace a logo that changed 10 years ago, on the door of the lounge at its most prestigious international destination? What airline has been bankrupt since 2017, but keeps flying thanks to government loans and might even end up getting an investment. Unfortunately there wasn’t any availability on the dates I needed, which wasn’t a huge surprise given that the flight was almost full. With security taken care of at 4:30pm for a 5:45 departure, I had time for a lounge. Each seat had its own power plug. discover a new way to fly on long haul international flights: dedicated check-in desks and priority boarding at the airport, a dedicated quiet cabin, seats with up to 40% more space than the economy class. Why can’t a company with such a developed sense of aesthetics extend that same attention to every aspect of the passenger experience? Premium economy, a separate class between biz and coach, offers legroom akin to domestic first class in the US and wider seats than economy, but not the lie-flat beds and personalized service found in business. Seat map of the Airbus A330-200 (332) Three Class This airplane has 256 seats divided into three classes: business, premium economy and economy. But before we go further, you’re probably wondering: Should I fly a bankrupt airline? The 38 inches of legroom is a vast improvement over 32 in regular coach, and even at 6 feet 2 inches, I did not feel cramped. Flight crew were friendly and chatted with us. And while 150 movies, TV-show episodes and lifestyle videos might seem like a lot, there wasn’t much that I wanted to watch among the bland, mainstream selection. Alitalia A330s also have front- and downward-facing cameras that can give an exciting view of takeoff, but they did not work until cruise altitude, when all you could see was clouds. We may receive compensation when you click on links to those products. All sport an all-aisle-access business class and a true separate cabin for premium economy. The touchscreen was so unresponsive, I used the remote to control it instead. Alitalia flies from Rome and Milan to Boston, New York JFK, Washington Dulles, Chicago, Miami and Los Angeles on Airbus A330s and Boeing 777s. If I remember correctly, Alitalia Premium Economy added $300+ to the price of the ticket. The Alitalia Airbus A330-200 features 283 seats in a 3 cabin configuration. We were going to visit my brother in Rome and celebrate his 70th birthday, so seeing that it was a 13 hour flight each way I decided to book the CLASSICA PLUS, for the extra $1000 each, for a total of $4084 RT. That was bad. Entered bid 3 days later with the lowest bid possible for premium economy (145 Euros) and within 24hrs received notification that bid was accepted thru Alitalia's website. Several modules of the International Space Station have been built in Italy, and the science section of the IFE largely consisted of videos about it produced by the Italian Space Agency. A big, cozy blanket, pillow, headphones and a small water bottle were on every seat. Compared to what coach class would have been on an eight-hour flight, premium economy legroom proved to be worth the cost. the only miles that count to qualify for elite tiers. All that showed up in my SkyMiles account two days after the flight. Only those same unruly children occupying a lot of premium economy broke the quiet. It is only a short flight from Rome Fiumicino Airport to Cagliari. We have Global Entry but if you fly with Alitalia (from JFK) for some reason they do not recognize or use Pre-TSA booking on tickets. The Italian government today is going out of its way to help sell the airline. The mesclun salad with chicken was to the same standard. I’ve seen Alitalia do pasta spectacularly well on flights from Italy or badly on flights from the USA, so I got the beef. The selection of San Pellegrino beverages included chinotto (kee-NOHT-toh), a soft drink known as Italy’s national soda and hard to find outside the country. I called Alitalia’s Italian customer service number to inquire. Economy has 263 seats in a 3-4-3 config; Premium economy has 17 seats in a 2-4-2 config; Business class has 20 seats in a 2-2-2 config; this is pretty standard for these aircraft. A press of the call button brought out a courteous crewmember within seconds. That big jet is another of Alitalia’s bizarre incosistencies. User Reviews. The inflight entertainment was a low point: The content wasn’t very exciting and presented on a low-resolution display that felt very early 2000s. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. © 2021 THE POINTS GUY, LLC. It was fine on a sunny June morning, but would have been miserable in the rain or in Rome’s stifling high summer. We were seated in premium economy 8A, 8C (right by the boarding gates pics provided). On its flights, you can earn and redeem Delta’s SkyMiles, as well as FlyingBlue miles, which can be a valuable currency for Delta flyers. Alitalia A330-200 EI-DIP. Dinner began to be served just half an hour after takeoff at 6:50pm, a very early dinnertime for many Italians but one that enabled passengers to sleep longer. For your next Alitalia flight, use this seating chart to get the most comfortable seats, legroom, and recline on . I am flying the Alitalia A330-200 in economy this July. Alitalia has received its first new Airbus A330-200 aircraft from the Airbus facility in Toulouse, France. 2019-06-02T15:37:12-04:00. by Dan Booth. Per Delta’s partner-airline earnings chart, flying premium economy on Alitalia yielded an amount of redeemable SkyMiles equal to 150 percent of miles actually flown. I would like to subscribe to The Points Guy newsletters and special email promotions. See the entertainment schedule NOTE: Our in-flight entertainment program varies by type of aircraft.For this reason, some of the programs presented may not be available on your flight. the flight was too crowded. in premium economy class, comfort becomes a real masterpiece. Alitalia operates three class version of Airbus A330-200. As if to illustrate Alitalia’s uneven soft-product standards, the croissant was the same as in coach and came in its cellophane wrapper with no plate, but the espresso was served in an elegant Richard Ginori china cup on a saucer. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. My seatmate was an elderly Italian lady, who crossed herself on the takeoff roll and again after we landed. In this trip report, I review Alitalia Business Class New York (JFK) To Rome (FCO) on the A330-200. There can be sound technical reasons for that, so I wasn’t upset, but I was annoyed by the paltry 10 MB of free internet offered to premium-economy customers with a scratch card distributed by the crew. View our latest valuations here. Join the friendly community and follow our … 26:52. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. Didn't quite know how the upgrades worked so I called continuously and read on some sites that they provide bids to upgrade seats. It also has codeshare agreements with about 30 other airlines. Bring food/snacks on flight especially if it's a late night flight. For Alitalia, added fees get more complicated when it comes to extra pieces and overweight/oversized baggage. All would have looked fantastic on a better display. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. Alitalia has twelve of the twin engine A330-200, and another three on order. 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